Evernorth committed $100 million through 2028 to build Pharmacy Forward, an AI-powered specialty pharmacy program aimed at improving specialty pharmacy operations and patient care. In parallel, multiple industry reports highlighted how payer and provider workflows are being reshaped by automation and AI systems for documentation, access pathways, and reimbursement operations. The investment underscores continued corporate focus on operational efficiency and reimbursement reliability as major gating factors for real-world specialty treatment execution.